ShopReply runs on your own Anthropic (Claude) key — so you pay only cents per chat, with no monthly SaaS fee. Here's how to create one. Takes about 2 minutes.
Go to console.anthropic.com and sign up (Google login works). Verify your email if asked.
In the left menu open Billing → Plans (or Billing). Add a card and buy a small amount of prepaid credit — $5 is plenty to start (thousands of chats). Tip: set a monthly spend limit so it can never surprise you.
In the left menu click API Keys (sometimes under Settings → API Keys).
Click Create Key. Give it a name like ShopReply and confirm. Your key appears — it starts with sk-ant-…
Back in your ShopReply dashboard, open the Channels tab → Your Claude API key → paste the key → Save & test. We verify it with a tiny test call, then it's stored securely (never shown again).
Typically a fraction of a cent to a few cents per conversation, depending on length. A $5 credit covers thousands of chats. You can set a hard monthly cap in Anthropic Billing.
Yes — it's stored securely, used only to run your store's agent, and never displayed back. You can remove or rotate it anytime.
You can still test on our free trial credits. Adding your own key removes the trial limit and puts you in control of usage.
No problem — delete the old one in Anthropic → API Keys and create a new one, then paste it into ShopReply again.